About Us

Protecting Families
Since 1998

ShieldGuard Insurance was founded on a simple belief: every person deserves access to reliable, affordable insurance that truly protects what matters most. For over 25 years, we've been that trusted partner for over 50,000 families and businesses.

50K+

Clients Protected

25+

Years of Service

99%

Claims Settled

$2B+

Claims Paid Out

Our Mission

We Exist to Give You
Peace of Mind

Our mission is to provide accessible, transparent, and comprehensive insurance solutions that empower individuals, families, and businesses to face the future with confidence. We believe insurance should be simple, fair, and genuinely helpful when you need it most.

Transparent pricing with no hidden fees
Fast, fair claims processing every time
Expert advisors available 24/7
Policies designed around your real needs
Our team

A+

Financial Rating

Our Values

What We Stand For

Integrity

We operate with complete transparency and honesty in every interaction.

Empathy

We understand that insurance is about protecting what you love most.

Excellence

We continuously raise the bar in products, service, and innovation.

Community

We invest in the communities where our clients live and work.

Our Journey

25 Years of Excellence

98

1998

ShieldGuard Insurance founded in New York with 3 employees.

03

2003

Expanded to 15 states and launched our first digital policy portal.

10

2010

Reached 10,000 clients and launched Business Insurance division.

15

2015

Introduced 24/7 digital claims processing — an industry first.

20

2020

Launched mobile app with instant quote and policy management.

24

2024

50,000+ clients served across all 50 states with 99% claims settlement rate.

Leadership

Meet Our Team

Robert Ashford

Robert Ashford

Chief Executive Officer

25+ years in insurance and financial services.

Diana Okonkwo

Diana Okonkwo

Chief Operating Officer

Former VP at MetLife with expertise in operations.

James Thornton

James Thornton

Chief Risk Officer

Actuary with 20 years of risk management experience.

Priya Sharma

Priya Sharma

Head of Customer Experience

Passionate about delivering exceptional client service.

Join the ShieldGuard Family

Experience the difference of insurance built on trust, transparency, and genuine care.